Few in recruiting understand the importance of identifying a candidate’s job acceptance criteria Data, Technology, and Marketing are the three foundation pillars that are currently and dramatically transforming the recruiting function. I call these the new recruiting triad. Of these three pillars, shifting to a marketing approach is the easiest …
Read More »Dr John Sullivan
Attitude Fraud — An Employment Culture “Crime”
As seen on Crowdstaffing by Casey Enstrom (August 15, 2017). A hot dog restaurant in California made the news this weekend for firing one of its employees, Cole White, after learning that he had participated in the violent, tragic white nationalist gathering in Charlottesville, Virginia, which left three dead and dozens …
Read More »What Will You Do When One of Your Employees Is Outed Online For Their Activism?
It should be no secret to anyone that political activity and tensions are currently high in the US. And by now, everyone in HR has heard about the Top Dog restaurant employee who resigned as a result of his participation in the Charlottesville turmoil and the Google employee who was fired because of …
Read More »When Hiring for Attitude — Catch ‘Attitude Fraud’ Because Candidates Fake It
“Attitude fraud” – when candidates with an undesirable attitude, purposely deceive and act as if they have a great one to get hired. Even though it is a major problem, few in recruiting make any attempt to detect or avoid it. Most interviewers think that they can accurately spot deception. …
Read More »Looking for an Applicant with Great Soft Skills? Ask Their Co-Workers
As seen on SHRM (Society For Human Resource Management), August 4, 2017, by Roy Maurer. New research suggests that co-workers tend to emphasize interpersonal behaviors, like being helpful or compassionate, when providing references for job candidates, as opposed to managers, who are more likely to focus on experiences or completed …
Read More »Improve Retention Up to 50 Percent Because Post-Exit Interviews Get More Honest Answers
Most corporate retention programs are driven by emotion rather than data. As a result, even though a data-driven “loss prevention” effort is common throughout the business, there is no one in the retention team who quantifies the percentage of turnover that could have been prevented. Because so few measure it, you …
Read More »Respond to third-party reviews
As seen on Yello, published by Tracy Kelly. Students get more than half of their information about an organization from sources that are not controlled by the company, reports talent management expert Dr. John Sullivan. That’s why monitoring and engaging on third-party review sites, like Glassdoor and Comparably, is now an essential part of …
Read More »Build a ‘Superteam’ — a Recruiting Strategy That Can Lead to Industry Domination!
If you are a recruiting leader who wants to have a significant strategic impact, approach your CEO with the idea of building a “Superteam” at your firm. You don’t have to look any further than the Golden State Warriors or the New England Patriots to understand the tremendous long-term value that …
Read More »12 Effective Ways to Assess Candidates’ Soft Skills
As seen on LinkedIn Talent Blog, July 25, 2017. When asked, recruiters say that screening candidates for soft skills are one of the top areas they want to learn more about. That’s because soft skills (think leadership, relationship building, communications, adaptability, strategic thinking, learning and interpersonal skills) take up to …
Read More »Revelation — Treating Job Applicants Who Are Also Customers Poorly Is Costing You Million$
If the customer is always king, then an applicant who is simultaneously your customer must also be treated like a king. If you recruit at a firm that has retail customers, I guarantee that you don’t know the answer to this important question: “Do you have data showing what percentage of …
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