If the customer is always king, then an applicant who is simultaneously your customer must also be treated like a king. If you recruit at a firm that has retail customers, I guarantee that you don’t know the answer to this important question: “Do you have data showing what percentage of …

What firm doesn’t need to be strategic? In fact, what could contribute more to the success of an organization in today’s fast-changing world of business than having a large cadre of strategic thinkers? As a result, CEOs would love to have as many of them as possible at all levels …

Think about it for a minute. You devote thousands of dollars and hundreds of management hours to recruiting, and as a result, you land a great candidate. But all that is for naught if the new hire gets off to a bad start and soon after quits because the onboarding …

As seen on LinkedIn Talent Blog (July 10, 2017). If you want to gain significant competitive advantage, you need to use strategies superior and different from your competitors’. The “act differently” principle for recruiting means that to successfully attract your industry’s top talent, you must separate yourself from your talent …

As seen on Visier. This “think piece” is designed to challenge your thinking on talent metrics/analytics Everyone in HR should be aware that among the global business concerns of CEO’s, Human Capital is literally the top issue. And, unfortunately, Human Capital has been their #1 concern for four years in …

As seen on ERE Media July 3, 2017. This is the second part of a two-part article covering action steps on how to minimize biases that negatively affect diverse recruiting. The first part of this article was published on June 26, 2017. It explained the two types of biases that can …

Happy Independence day! As seen on Visier by Josie Sutcliffe.  According to Dr. Sullivan, Human Capital is the #1 global business challenge facing CEOs for the fourth year in a row. This is because few CEOs are confident in the quality of their Human Capital metrics. Often what is shared …

As seen on ERE Media June 26, 2017. There has been a great deal of recent coverage on unconscious biases. However, almost all of the attention has been on becoming aware of these unconscious biases. This is problematic because even data-driven Google could not prove that unconscious bias training actually …

As seen on PSFK by Laura Yan she quotes, Dr. John Sullivan on his insight with text interviews. Canvas is a startup that seeks to change the job recruiting process, screening candidates through text conversations before proceeding to real life interviews. The startup capitalizes on millennials’ evident preference for communication …

As seen on Forbes by Victor Snyder (CEO at BossMakers) he quotes, Dr. John Sullivan on his expertise with job hoppers. From your employer’s point of view, they may like your large network and breadth of experience, or they may be reluctant to risk an investment in you. Increasingly though, …