Business Case and Metrics

Strategic HR Metrics for a Global Organization

Why Utilize Metrics? While researching my book "HR Metrics, The World-Class Way," I found that many HR professionals realized a need for more metrics, but lacked the vision to create them. They didn’t have criteria for where to apply metrics or a methodology to figure out which activities it even …

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Measuring the Effectiveness of Outsourcing

What Exactly Is A Metric? Metrics are measures of output or results.  While some managers use “words” to describe results, metrics require the use of numbers to more accurately “describe” output or performance. When they are correctly developed, metrics take away all doubt about what was and was not accomplished …

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How to Keep Your HR Budget From Being Cut

It's all about productivity! Become an "HR Hero" HR needs to recognize (if it doesn't already) that during tight times the CFO and managers alike all want one basic thing. And that thing is… increased productivity which they define as results or outputs per dollar spent.  Incidentally they don't particularly …

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The Case Against Outsourcing HR

There are many day-to-day "things" that can go wrong when outsourcing any portion of an organizations processes, let alone a major segment of any function.   It is not the purpose of this article to highlight each of them, but rather to take a step back and look at why, as …

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Proving Things Work in Business – It’s Not That Hard

Start out by … Realizing most business managers didn’t get to where they are on “feelings and thinking.” They are numbers people. If you provide them with “ideas” without proof that your ideas will produce measurable results, they will not listen to you. Although they might say they are risk …

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HR IS A PROFIT CENTER, AND HERE’S HOW TO PROVE IT

Focusing on Cost Containment is Less Strategic than Driving Revenue Growth For the past decade, the human resource function has operated under the myopic focus that process efficiency was the most critical deliverable in the enterprise.  While this misguided focus can be partially attributed to external pressure from the finance …

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