Business Case and Metrics

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Even though the Conference Board found that Human Capital is still the #1 global challenge facing CEO’s, you still hear the universal complaint from recruiting leaders that they are underfunded and simply don’t have the budget to do bold and exciting things in recruiting. I find that this lack of …

In a world where it’s easy to get a “snapshot assessment” of your personal physical health or your organization’s financial or IT security effectiveness, what could be more valuable than an easy-to-conduct executive level “snapshot assessment” of talent management and HR? Unfortunately I have found that most in HR are …

Why Utilize Metrics? While researching my book "HR Metrics, The World-Class Way," I found that many HR professionals realized a need for more metrics, but lacked the vision to create them. They didn’t have criteria for where to apply metrics or a methodology to figure out which activities it even …

STOP COUNTING ONLY HALF OF THE REAL COSTS When times are tight, everyone is encouraged to reduce their budget, and budget cutting is not necessarily a bad thing.  Unfortunately, it can cause serious damage to an organization if the cuts reduce spending too far in one area and not enough …

What Exactly Is A Metric? Metrics are measures of output or results.  While some managers use “words” to describe results, metrics require the use of numbers to more accurately “describe” output or performance. When they are correctly developed, metrics take away all doubt about what was and was not accomplished …

It's all about productivity! Become an "HR Hero" HR needs to recognize (if it doesn't already) that during tight times the CFO and managers alike all want one basic thing. And that thing is… increased productivity which they define as results or outputs per dollar spent.  Incidentally they don't particularly …

There are many day-to-day "things" that can go wrong when outsourcing any portion of an organizations processes, let alone a major segment of any function.   It is not the purpose of this article to highlight each of them, but rather to take a step back and look at why, as …

Start out by … Realizing most business managers didn’t get to where they are on “feelings and thinking.” They are numbers people. If you provide them with “ideas” without proof that your ideas will produce measurable results, they will not listen to you. Although they might say they are risk …

Focusing on Cost Containment is Less Strategic than Driving Revenue Growth For the past decade, the human resource function has operated under the myopic focus that process efficiency was the most critical deliverable in the enterprise.  While this misguided focus can be partially attributed to external pressure from the finance …