WHAT DOES THE NEW DNA LOOK LIKE?What is the first step?  We need to turn HR people into business leaders (rather than “partners”) who are not satisfied just to be invite to business meetings.  What VP’s of HR who hope to be CEO’s will need is a new, much more …

SAME SITUATION BUT DIFFERENT RESULTS – AN EXAMPLE Let’s start with a basketball analogy to stimulate your thinking. First compare two teams that play in the same league and in the same city. The L.A. Lakers and the L.A. Clippers.   If you compare the two teams you will find …

Why Using Metrics Is Essential In a highly competitive world dominated by performance driven organizations and CFO's that want to cut your budget, it is no longer optional to demonstrate your value. The environment dictates that everyone be accountable! If you are in a situation where “charm” has run out …

It's all about productivity! Become an "HR Hero" HR needs to recognize (if it doesn't already) that during tight times the CFO and managers alike all want one basic thing. And that thing is… increased productivity which they define as results or outputs per dollar spent.  Incidentally they don't particularly …

Being Strategic Means Taking Ownership And Being Accountable Almost by definition, strategic people assume responsibility for getting things done and for producing results. For example, CFO’s assume responsibility for financial systems, CIO’s for information and computing systems and the head of retail operations for producing retail sales results.  Individuals in …

Employed Top Performers Require a "Better Job" Unemployed people and semi-anxious people are significantly less picky about applying for open job opportunities, and in some cases apply for any and every job. The job title matters little to them, and no matter how mundane the position description is, they will …

Action Steps That You Can Take To Develop a "Position Marketing Template"   In order to make your descriptions compelling, you need to develop a template that can easily guide position description writers to produce great sales descriptions every time. Here are the steps in that process: Find the current …

People Do Click! It's no secret that Google books most of its revenue from selling advertising that appears at the very top and in the right-hand margin alongside search results. When searches are entered, Google servers look at the key words that are being searched for and then matches those …

In addition, the increased access to the Internet coupled with better hardware and software means that metrics can be calculated almost instantly and reported to almost anyone at minimal costs.  Fields that used to rely on intuition such as marketing, purchasing (now known as supply chain) and manufacturing have made …

Basic Characteristics of Excellent Programs In order to gather the “right” metrics about a referral program, you need to know upfront what the critical design elements are that turn good referral programs into great ones. Next, you need to have metrics that cover each of these critical areas if you …