Most job application processes fail miserably when it comes to providing any form of interaction that could pass a standard customer service satisfaction test with a decent score. Unfortunately, this revelation isn’t a new one, nor one that hasn’t been addressed before, yet it continues to be one of the …

As I discussed in Part 1 of this article series last week, candidate abuse during the interview and hiring process is becoming increasingly common, particularly because the economy is bad and jobs are scarce. As a result, companies have gotten arrogant about how they treat candidates. Candidates themselves have become more willing …

We frequently read about such things as animal abuse or alcohol abuse. But one of the least talked about forms of abuse that occurs on a daily basis is “candidate abuse” during the interview and hiring process. With the economy slow and jobs scarce, candidate abuse is increasingly common. Companies …

Everyone knows that Google is one of the most popular search engines for finding information. It’s quick, accurate ó and thankfully, it’s free. But only a few savvy recruiters know that Google may also be one of the easiest to use tools on the planet for both finding and assessing top professionals. …

As we saw in Part 1 of this two-part article series, many HR professionals in general ó and recruiters in particular ó act as though they are isolated from the competitive battlefield of business. All too often they act like socialists instead of capitalists. But fierce competitors hire away a competitor’s talent: …

Many managers think that recruiting stops after you hire someone. But smart managers know that the best way to ensure that you always hire great people is to continually improve your recruiting process. One way to improve the process is to gather information from those that have just gone through …

Take a step back and ask yourself this question: Who is the most powerful and well-known person with the most contacts and resources in your company? The answer of course is your CEO. Now ask yourself, what have I done to make the most powerful and well-known person in the …

Let’s face it, recruiters are a conservative lot. When it comes to selecting tools and strategies, they rely primarily on the tried-and-true conservative approach. During my many conversations with companies, salespeople, and especially executive recruiters, I have found that there are many exceptional recruiting and selling practices that are currently …

In a highly competitive world dominated by CFOs who want to cut your budget, it is no longer optional to demonstrate your value. Everyone is accountable! If you are in a situation where “charm” has run out as an option, then it’s probably time to consider switching to metrics in …

Not every firm can offer the glamour of a Cisco, HP, or G.E., nor can most firms be lucky enough to be located in great geographic areas like the Silicon Valley. But firms that are located in less-than-glamorous locations still need to attract top talent. Small-sized firms, as well as …