Latest Posts

The Ten Tenets of the 21st Century HR

It is a solver of business problems. It directly impacts the business, it’s products and it’s profitability.It’s primary role is to be a productivity consultant that helps managers recruit and retain the best workers and to develop and motivate all employees so they are the most productive they can be (per dollar spent) Return On Investment (ROI).It is forward looking, it monitors the …

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Checklist for selecting a World-Class Search Firm – Some things to consider when you pick your next search firm.

Results of their searches The firm has a high past success rate with our company.Search firm-placed employees must have higher performance, performance appraisal scores, promotions, bonuses etc. than employees from other hiring sources.Must be cost-effective (lower cost vs. benefits (lower cost vs. benefits). than other methods of recruiting .The use of this executive search firm must result in a __% …

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Staffing – The Worst Customer Service Process in the World?

Applicants may also be customers: “Don’t call us…we’ll call you” is a phrase from customer service “hell.” This commonly used phrase is just one indication of how many employment processes are “arrogant” in their approach toward candidates. Often employment takes a “it’s my way or the highway” approach to applicants. “We frequently say we want creative, ‘out-of-the-box thinkers’ and risk …

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Cost Per Hire A “Better Metric” Is The Quality Of Hire

All the recent net traffic on cost per hire pushed my button so here are some thoughts on what’s wrong with it.I hear HR professionals say they want to be strategic but often their actions indicate otherwise. Take the all too commonly used “cost per hire” metric. Sure it’s used by lot’s of people but so is astrology. Let me …

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The Most Effective Recruiting Tool: Employee Referral Systems

What’s the best recruiting tool? Web pages, relationship recruiting? It may come as a surprise to many that the tool which brings in the highest quality of candidate for the buck is an employee referral program. The very best firms get more than 50% of their hires from employee referrals. Many firms have employee referral programs, but most are poorly …

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Developing Employee Challenge Plans

Retaining key employees is one of the hottest Human Resource issues companies are facing today. Numerous studies have identified the reasons why employees leave their jobs. Perhaps surprisingly, the key reason employees leave is not compensation. In a similar vein, studies show that the key reason applicants accept new jobs is not the pay and the top motivator of employees is not …

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Gaining A Competitive Advantage Through Increasing “The Speed Of Hire”

Want to achieve extraordinary results? Set unreasonable timetables! – John Patrick IBM Strategist What is the speed of hire? A deliberate strategy for improving the quality of our hires by decreasing the cycle time for making a hiring decision. Don’t confuse speed of hire with “time to fill”. Speed of hire is a strategy to increase the quality of the …

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Getting your managers to “own” retention and how to cut your turnover rate in half.

It’s relatively easy and cheap to solve most retention problems. Most workers really don’t leave for money. Managers like to hear that “it’s the money” because that shifts the “blame” for losing employees away from managers to the compensation department! Employees often do say, “it’s the money” because that preserves their positive “references”. If you look at the “real” causes …

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How to Continually Improve Your Recruiting Program!

Many recruiters get it all wrong! They put major effort into finding great candidates but they almost universally leave out one of the most important aspects of any business deal… they fail to check to see if the customer is satisfied and if the product “works” after the “sale”! I call it “dropping the candidate over the wall”! After a …

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