Latest Posts

Recruiters’ Paradox: Recruiters That Rely on Resumes Miss the Best Candidates!

World class recruiters find “names” rather than resumes Make a note ? Recruiters that rely on resumes miss the best candidates! Why is that? When you are seeking the very best candidates you must assume that because they are excellent at what they do, that they are currently working. Happy, employed top performers almost universally do not have (or need) updated …

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Getting It All Wrong – The Recruiter’s Paradox!

When recruiters ask managers to describe their “perfect candidate” to recruit they usually describe them something like this: They are a top performer in their job. They have excellent technical and team competencies. They excel at getting things done, no matter what. They work at a major competitor/benchmark firm. Print Friendly

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Developing World Class Job Rotation Programs to Improve Retention!

Guide for assessing and improving job rotation programs. by John Sullivan and Sandra Au The business impacts of job rotation programs: Developing new products and cutting time to market require a stable and productive work force. The stability and productivity of the work force can be dramatically increased by ensuring that every employee is challenged and excited about their job. Employee turnover (or …

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The New Hire Orientation “ToolKit” – 64 tips you can use tomorrow

There have been several posts lately (HRNET) on how to improve Orientation. Through my work in retention, I have found that poor orientation can increase “buyers remorse” and thus increase turnover. Below are some orientation tools you might find a welcome addition to what you currently do. Not all tools work in every situation so put together your own mix …

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CEO Metrics for HR (1st draft): aka – questions from hell.

Don’t let CEOs read this, they might want answers! Most HR measurements miss the boat! Many HR departments say they are a “business partner” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want answered …

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Becoming an Employer of Choice®: a lofty goal

Employer of Choice® is a registered certification mark of Employer of Choice, Inc. If you believe that your company can qualify to be officially recognized as an Employer of Choice®, please visit www.employerofchoice.com or call Employer of Choice, Inc. at 1-888-290-4362. Definition of Employer of Choice®: An employer of any size in the public, private, or not-for-profit sector that has met the high standards established by …

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What is the Ideal turnover rate

There are many opinions about what is the “ideal” turnover rate. Here is how a CEO might look at it. Voluntary turnover should be zero for the top 10% of our best performers.Turnover should be 100% for the bottom 10% (our Worst performers).Voluntary turnover should be zero for the key jobs and key competencies that we have identified.Our voluntary turnover should be 10% or …

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Why employment is a strategic function – The business impacts of bad hiring.

1/3 of salary is way too low for critical jobs. A bad "hire" can cost you millions if they lose a great customer or make bad decisions. The Quaker CEO cost them 1.4 BILLION on the sale of Snapple alone. Now that's a bad hire! (Ask any sports team what is the cost of a bad 1st round draft pick that leads the team to a losing season and then must be let go in a year or two!)

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Checklist of Possible Employment “Metrics” – measures that can be used to assess the impact and quality of employment systems

After studying hundreds of employment systems at Fortune 500 firms we have identified numerous metrics or measures that can be used to assess the impact and quality of employment systems. This checklist can be used as an audit tool or as a mechanism for identifying and continuously improving the employment function. The metrics are categorized by: Quality/AccuracyQuantityTimeCustomer Satisfaction orCosts (# = Number) …

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