Latest Posts

CEO Metrics for HR (1st draft): aka – questions from hell.

Don’t let CEOs read this, they might want answers! Most HR measurements miss the boat! Many HR departments say they are a “business partner” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want answered …

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Becoming an Employer of Choice®: a lofty goal

Employer of Choice® is a registered certification mark of Employer of Choice, Inc. If you believe that your company can qualify to be officially recognized as an Employer of Choice®, please visit www.employerofchoice.com or call Employer of Choice, Inc. at 1-888-290-4362. Definition of Employer of Choice®: An employer of any size in the public, private, or not-for-profit sector that has met the high standards established by …

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What is the Ideal turnover rate

There are many opinions about what is the “ideal” turnover rate. Here is how a CEO might look at it. Voluntary turnover should be zero for the top 10% of our best performers.Turnover should be 100% for the bottom 10% (our Worst performers).Voluntary turnover should be zero for the key jobs and key competencies that we have identified.Our voluntary turnover should be 10% or …

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Why employment is a strategic function – The business impacts of bad hiring.

1/3 of salary is way too low for critical jobs. A bad "hire" can cost you millions if they lose a great customer or make bad decisions. The Quaker CEO cost them 1.4 BILLION on the sale of Snapple alone. Now that's a bad hire! (Ask any sports team what is the cost of a bad 1st round draft pick that leads the team to a losing season and then must be let go in a year or two!)

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Checklist of Possible Employment “Metrics” – measures that can be used to assess the impact and quality of employment systems

After studying hundreds of employment systems at Fortune 500 firms we have identified numerous metrics or measures that can be used to assess the impact and quality of employment systems. This checklist can be used as an audit tool or as a mechanism for identifying and continuously improving the employment function. The metrics are categorized by: Quality/AccuracyQuantityTimeCustomer Satisfaction orCosts (# = Number) …

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Retention – why employees leave – Why do people leave a job for a better job?

People often lie in exit interviews about why they are leaving. Managers should, of course, know in advance who is leaving and why. A comprehensive list like this is of little value unless you use it as a guide to gather your own information as to why YOUR workers are leaving. Top Reasons…why people leave their jobs (research results) Harvard Business …

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e-HR – A Walk Through A 21st Century HR Department

As I enter the HR department I notice it’s distinctly different than when I retired as a VP of HR way back in 1998. It was quieter, smaller and had much less people than I had remembered. There were only a few HR staff people in the office – there were no regular employees wandering in and out asking questions …

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