For centuries, managers got things done by ordering their subordinates. Today, you need to influence your employees to get work done.

There are few things more frustrating to a hiring manager or recruiter than having an in-demand top candidate who you have fought hard to sell reject your offer at the last minute. However, if you are willing to go the extra mile, there are some powerful deal closers or sweeteners …

Loading… Taking too long? Reload document | Open in new tab Download These slides are from Dr. John Sullivans presentation at the WAPELRA Fall Conference.

Alert: Employees are quitting their jobs at the highest rate in a decade. But few public-sector managers realize that a majority of employee turnover is both predictable and preventable. Today the overall U.S. monthly “quit rate” is the equivalent of a 30 percent turnover rate over one year. And, even …

During a talent shortage, businesses cannot afford to let their own conscious or unconscious biases infiltrate their hiring processes. These biases result in companies screening out qualified candidates who are perceived to fit a negative stereotype, warns HR consultant Dr. John Sullivan. The result is a significant narrowing of an already …

In today’s highly competitive recruiting market, convincing public-sector recruiting prospects to actually apply for a job requires unique and powerful selling approaches. So if you’re tired of struggling to reach your recruiting goals, and you’re ready to abandon your traditional cookie-cutter approach, here are the most effective actions for encouraging …

You could reduce the pain from today’s record turnover by getting some of your very best to return. And that’s often possible because 72 percent of past employees would return to the company if the opportunity arose and almost one quarter regret their decision to leave. And because the top reason for their …

What if one of your employees was arrested on an assault weapons threat, but you were unaware because you only check backgrounds at time of hire? How would a young mother employed at your firm react when she finds out that she was working alongside a recently convicted sexual predator? …

The cover letter is antiquated, and it needs to be discouraged. It reduces applications and its content can result in mis-hires. Yes, overall the traditional cover letter is a dinosaur that is well on its way to extinction. But if you want to improve the hiring process, understand the reasons …

Yes, job interviews have been a tradition for well over a century. But we now live in a world where many new developments threaten the accuracy of interviews by transforming them into more like a version of liar’s poker. For example, candidates can now easily identify their likely interview questions …