Metrics are becoming more and more essential for successful recruiting managers. Unfortunately, most metrics that are regularly used in recruiting cover administrative rather than strategic areas. These are my top recommended strategic ó as opposed to administrative ó recruiting metrics: Performance of hire: On-the-job performance ratings (or performance appraisals) after 6 …

Let’s face it, the economy has been in a downturn for a good while now, and few of us have been giving much thought to employee retention. But that’s a huge mistake, because a literal flood of turnover is about to take place. Smart managers and HR professionals need to …

If you expect to have a strategic impact in recruiting, you must begin to think and act like a talent manager. Talent management is a broad, business-like approach that expands the traditional role of recruiting into areas that increase the overall productivity of your firm’s workforce. One of the areas …

Generally, everyone in HR and recruiting says that they want to be more strategic. But it takes more than just using the word “strategic” to actually become strategic. As a former chief talent officer, I can assure you that most recruiting managers have not yet made the transition into becoming …

Last week’s column, Why Branding Is Important In HR, inspired a number of you to write in with questions regarding the impact of using outsourced providers in HR on both your corporate and employment brand. Because many of you shared similar issues, this week we wanted to address methods you can …

A question that seems to be popping up more and more in the minds of recruiters and general HR leadership is, “Why should branding be important to me? I work in HR, not marketing.” In proposing my response to this question, I must admit that just a few short years …

It is a well-known fact that fewer firms are hiring these days. And while most organizations have trimmed back their recruiting function to its barest bones, throughout corporate America there are recruiters still in their jobs, at their desks ó bored to death. While many are using this time to …

Value is a key word in business. It is the primary subject of product and service pricing models, a key driver of consumer satisfaction and yet a concept eerily lost in the practice of recruiting. It has been said literally thousands of times that recruiting is like sales, and most …

Last week, I started to discuss how to provide a more positive candidate experience by introducing ways to discourage marginally qualified and unqualified candidates from applying and to improve the flow of information in the recruiting process. This week, my attention turns to two additional methods that can be addressed …

Most job application processes fail miserably when it comes to providing any form of interaction that could pass a standard customer service satisfaction test with a decent score. Unfortunately, this revelation isn’t a new one, nor one that hasn’t been addressed before, yet it continues to be one of the …