There are many day-to-day "things" that can go wrong when outsourcing any portion of an organizations processes, let alone a major segment of any function.   It is not the purpose of this article to highlight each of them, but rather to take a step back and look at why, as …

Productivity Defined The term productivity means different things to different people. To an economist, it is a relatively dry economic term that compares the output of entire countries relative to each dollar invested. However, for the purpose if this article productivity will be defined as a measure of efficiency with …

Start out by … Realizing most business managers didn’t get to where they are on “feelings and thinking.” They are numbers people. If you provide them with “ideas” without proof that your ideas will produce measurable results, they will not listen to you. Although they might say they are risk …

Focusing on Cost Containment is Less Strategic than Driving Revenue Growth For the past decade, the human resource function has operated under the myopic focus that process efficiency was the most critical deliverable in the enterprise.  While this misguided focus can be partially attributed to external pressure from the finance …

I’m still not buying into HR taking responsibility! Now before you dismiss this notion take a step back and think. Did Enron fail because of bad equipment, actions by the competitors or a collapse in the financial markets or the economy? The answer, of course, is no. Did the collapse …

Being Strategic Means Taking Ownership And Being Accountable Almost by definition, strategic people assume responsibility for getting things done and for producing results. For example, CFO’s assume responsibility for financial systems, CIO’s for information and computing systems and the head of retail operations for producing retail sales results.  Individuals in …

Employed Top Performers Require a "Better Job" Unemployed people and semi-anxious people are significantly less picky about applying for open job opportunities, and in some cases apply for any and every job. The job title matters little to them, and no matter how mundane the position description is, they will …

Action Steps That You Can Take To Develop a "Position Marketing Template"   In order to make your descriptions compelling, you need to develop a template that can easily guide position description writers to produce great sales descriptions every time. Here are the steps in that process: Find the current …

People Do Click! It's no secret that Google books most of its revenue from selling advertising that appears at the very top and in the right-hand margin alongside search results. When searches are entered, Google servers look at the key words that are being searched for and then matches those …

It is no secret that many corporate customers of HR solution providers are disgruntled, especially in the applicant tracking market where it has become common to bounce from vendor to vendor every few years despite a lack of significant differentiation in product/service offerings. As vendor-neutral advisors, we're routinely asked to …