Metrics are becoming more and more essential for successful recruiting managers. Unfortunately, most metrics that are regularly used in recruiting cover administrative rather than strategic areas. These are my top recommended strategic ó as opposed to administrative ó recruiting metrics: Performance of hire: On-the-job performance ratings (or performance appraisals) after 6 …

It is a well-known fact that fewer firms are hiring these days. And while most organizations have trimmed back their recruiting function to its barest bones, throughout corporate America there are recruiters still in their jobs, at their desks ó bored to death. While many are using this time to …

Value is a key word in business. It is the primary subject of product and service pricing models, a key driver of consumer satisfaction and yet a concept eerily lost in the practice of recruiting. It has been said literally thousands of times that recruiting is like sales, and most …

Last week, I started to discuss how to provide a more positive candidate experience by introducing ways to discourage marginally qualified and unqualified candidates from applying and to improve the flow of information in the recruiting process. This week, my attention turns to two additional methods that can be addressed …

Most job application processes fail miserably when it comes to providing any form of interaction that could pass a standard customer service satisfaction test with a decent score. Unfortunately, this revelation isn’t a new one, nor one that hasn’t been addressed before, yet it continues to be one of the …

As I discussed in Part 1 of this article series last week, candidate abuse during the interview and hiring process is becoming increasingly common, particularly because the economy is bad and jobs are scarce. As a result, companies have gotten arrogant about how they treat candidates. Candidates themselves have become more willing …

We frequently read about such things as animal abuse or alcohol abuse. But one of the least talked about forms of abuse that occurs on a daily basis is “candidate abuse” during the interview and hiring process. With the economy slow and jobs scarce, candidate abuse is increasingly common. Companies …

Everyone knows that Google is one of the most popular search engines for finding information. It’s quick, accurate ó and thankfully, it’s free. But only a few savvy recruiters know that Google may also be one of the easiest to use tools on the planet for both finding and assessing top professionals. …

Let’s face it, recruiters are a conservative lot. When it comes to selecting tools and strategies, they rely primarily on the tried-and-true conservative approach. During my many conversations with companies, salespeople, and especially executive recruiters, I have found that there are many exceptional recruiting and selling practices that are currently …

In a highly competitive world dominated by CFOs who want to cut your budget, it is no longer optional to demonstrate your value. Everyone is accountable! If you are in a situation where “charm” has run out as an option, then it’s probably time to consider switching to metrics in …