In Part 1 of this series, we looked at the first 35 of 70 exceptional employee referral program features. This episode continues with 36-70 and covers features related to program responsiveness, communications, special needs/populations, technology, and process management. V. Program Responsiveness Features Being responsive to those who refer and the referrals …

I’ve written many times about actions recruiting managers can take to improve the impact of recruiting, but with the ongoing pressure many recruiting functions feel to do more with less, now is a great time to review a short list practical, easily implemented actions appropriate for an individual recruiter or …

Five years ago someone asked if the adoption of social networks would lead to the demise of job boards. It was a great question, one that forced a number of people to ask: “Why would they? What value were they not delivering? How should they evolve?” Today there are more …

CEOs are in love with speed! They are constantly ranting about the need for speed in new market entry, time-to-market, cycle-time reduction, and the resulting competitive advantage that speed can provide. Speed is so important in today’s hyper-competitive business world that if you were forced to come up with a …

Increasing productivity is one of the most critical goals in business. Unfortunately, it’s an activity seldom accepted by HR professionals as a legitimate mandate. While most HR professionals acknowledge that their job entails establishing policy, procedures, and programs governing people management, few attempt to connect such elements to increasing employee …

Recruiting, talent management, and HR professionals in general have been using metrics for many years now. More often than not, the story HR metrics tell is irrelevant or disappointing. Over the past three decades, I’ve compiled a long list of common metrics mistakes that you can use to assess your …

Talent management is a broad and contentiously defined discipline, so new approaches and tools are continually emerging. Staying on top of the latest definition or the newest enabling technologies can be overwhelming. As an evangelist of “next practices,” I’ve kept a running list of cool approaches that the average practitioner …

90% of performance appraisal processes are inadequate. –Salary.com survey In conversations with HR leaders and employees, the talent management process that suffers from the most disdain around the world is the performance appraisal. It’s one of the few processes that even the owners of the process dread. If everyone hates …

Most HR measurements miss the boat! Many HR departments say they are a “business partner,” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want …

In my experience, there is no single action that has a greater impact on your employer brand image then by winning an external award for excellence in your people management programs. It is the equivalent to winning an Oscar for a movie. This external assessment sends a message to everyone …