Recruiting Strategy

Why Managers Don’t Respect Recruiters

The isolated dominion that recruiting and HR in general has created for itself is often devoid of metrics, rewards for performance, and accountability. Its continued existence sends a message that recruiting cannot exist in the same competitive business climate that line managers must operate in daily. In short, it demonstrates clearly that recruiting is not a profession of equals, but …

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The Best Practices of the Most Aggressive Recruiting Department

The differences between the FirstMerit approach and that of most organizations comes down to the complete integration of two key recruiting concepts into every thing they do. The two key concepts that guide recruiting at FirstMerit: It's a war. While corporate recruiters occasionally use the term "war for talent," most act as if everything is business as usual, continuing to …

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How a Former CEO Built A World-Class Recruiting Department

A Recognized Leader In addition to the assessment that went into preparing this case study, the world-class efforts of the Valero recruiting team were recognized in 2005 by a panel of recruiting industry thought leaders that awarded them a prestigious ERE Recruiting Excellence Award. The ERE Excellence Award to a large extent validated the people management practices that helped Valero …

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Best Recruiting Practices from the World’s Most Business-like Recruiting Function, Part 2

I have found over the years that the reasons the recruiting function fails to become more disciplined, repeatable, and data driven include: Salespeople thrive in non-data based environments. Salespeople selling things that barely work can be successful because they claim that 1) most aspects of recruiting can’t be measured or 2) the fact that a lot of firms use something …

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Best Recruiting Practices from the World’s Most Business-like Recruiting Function, Part 3

Recruiting Department Structure: Best Practices The recruiting team at Valero applied the management science principles of agility, “mass customization,” and customer relationship management when it designed the organizational structure of its recruiting department. Unlike most recruiting departments, which typically have a single strategy and a consistent approach that is applied across all business units, Valero’s recruiting management developed a system …

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Best Recruiting Practices from the World’s Most Business-like Recruiting Function, Part 4

Valero’s Metrics and Measurement Systems Valero’s business of recruiting approach is revolutionary because it is almost 100% metrics driven. Valero utilizes the widest variety of recruiting-related metrics of any corporation I have encountered. The importance of metrics to Valero’s recruiting approach can be seen in the following quotation from its manager of recruiting, Dan Hilbert: I’m a fanatic about constantly …

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How to Find a Great Recruiter, Part 2

Poaching From Other Firms The very best recruiters are employed at other firms where they keep their skills up-to-date. Those most relevant to your needs are most likely sitting behind a desk at one of your talent competitors. If you want great recruiters you need to become comfortable with hiring them away from other firms. If your recruiters are resistant …

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How to Find a Great Recruiter, Part 3

Other Miscellaneous Ways to Attract Recruiters Some other individual approaches that can be effective in attracting recruiters include: Write a white paper or case study about your firm's recruiting practices. Set up a move during a major recruiting conference. Hold an invited open house on your site and encourage your recruiters to bring a friend (ideally one who is also …

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A Case Study of Google Recruiting, Part 2

Google has plans to nearly double its workforce, growing from approximately 5,000 employees to 10,000 employees in the near future. The recruiting structure that they have designed to enable such growth is, like most successful recruiting organizations, primarily a centralized operations model.

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