Questions and answers with Michael Lackaye (and some outrageous quotes!) I asked Michael to highlight some of the approaches he used at Quicken Loans and at other previous employers. What follows are his responses. I think you will agree that they are aggressive?and on the edge. What is your most/ …

12 Best Practices I Would Emulate Valero's business-case model. Using basic statistical regression models, the recruiting function identified the gaps between what the business would need to continue operations and what talent they could bring in via their current model. They then converted that gap into a dollar impact and …

Section 3. Sourcing: Do you spend the majority of your money and time on the most effective sources? 1. Which recruiting source produces the very best on-the-job performers? Which source produces the worst quality hires? Does the budget percentage spent on specific sources match the effectiveness of the source? Discussion: …

These two common errors are: Developing and implementing HR metrics in a vacuum Developing more metrics than it is feasible to maintain and utilize The most common error that I find is that of HR managers trying to create and implement metrics in a vacuum. Instead, I recommend a collaborative …

Of course, these individuals frequently call themselves "business partners" or strategic individuals. But the fact is that you could tell immediately that they are not like CEOs just by their talk alone. Even though few corporate recruiters have had the opportunity to meet and spend time with their CEO, only …

Organizations That Excel While most talent management professionals in healthcare have dedicated hours to coming up with excuses why they can't recruit and retain a sufficient quantity of high-quality staff, other firms have found a way to overcome macro-level obstacles. Some of the benchmark firms to evaluate include: Griffin Hospital …

Additional Applicant's Rights In addition to the potential elements of an applicants Bill of Rights that I provided last week, this part includes: More examples of rights for possible inclusion in your own applicant's Bill of Rights A list of applicant responsibilities and your expectations for any applicant A sample …

The differences between the FirstMerit approach and that of most organizations comes down to the complete integration of two key recruiting concepts into every thing they do. The two key concepts that guide recruiting at FirstMerit: It's a war. While corporate recruiters occasionally use the term "war for talent," most …

STOP COUNTING ONLY HALF OF THE REAL COSTS When times are tight, everyone is encouraged to reduce their budget, and budget cutting is not necessarily a bad thing.  Unfortunately, it can cause serious damage to an organization if the cuts reduce spending too far in one area and not enough …

Why it's essential to avoid layoffs Laying off thousands of workers is not only embarrassing, it's also expensive. Because the company has invested thousands of dollars in recruiting and training these employees, it makes no sense to release them in large numbers. The negative publicity related to the lay off …