HR Strategy

Forget the Daughter?Bring a “Friend” To Work!

Developing a “Bring a Friend To Work Program: Many companies have adopted programs like bring your daughter/son to work. These are fine programs, but they “miss the boat” as recruiting efforts because unfortunately most “daughters” are too young to be viable candidates! A more strategic approach, which can have an immediate …

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Selecting Your Employment Strategy

Imagine the head of the function that has one of the most strategic impacts on the business not even having a name for their own business strategy? Many employment functions operate strictly on a day-by-day ad hoc basis. As a result recruiters and managers often do not know the focus …

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Selecting Your Employment Strategy: Possible Suggestions

Imagine the head of the function that has one of the most strategic impacts on the business not even having a name for their own business strategy? Many employment functions operate strictly on day-by-day ad hoc basis. As a result recruiters and managers often do not know the focus or …

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The Ten Tenets of the 21st Century HR

It is a solver of business problems. It directly impacts the business, it’s products and it’s profitability.It’s primary role is to be a productivity consultant that helps managers recruit and retain the best workers and to develop and motivate all employees so they are the most productive they can be (per dollar spent) …

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Staffing – The Worst Customer Service Process in the World?

Applicants may also be customers: “Don’t call us…we’ll call you” is a phrase from customer service “hell.” This commonly used phrase is just one indication of how many employment processes are “arrogant” in their approach toward candidates. Often employment takes a “it’s my way or the highway” approach to applicants. …

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Why do recruiters drop candidates over the wall and run away?

Or how to continually improveyour recruiting program! Many recruiters get it all wrong! They put major effort into finding great candidates but they almost universally leave out one of the most important aspects of any business deal…they fail to check to see if the customer is satisfied and if the …

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e-HR – A Walk Through A 21st Century HR Department

As I enter the HR department I notice it’s distinctly different than when I retired as a VP of HR way back in 1998. It was quieter, smaller and had much less people than I had remembered. There were only a few HR staff people in the office – there …

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DEVELOPING A LEARNING NETWORK (HOW YOUR VP GETS SO SMART)

How do leading Vice Presidents of Human Resources get “so smart”? As the head of HR at San Francisco State University, I am privileged to get to meet the best VPs from the best Silicon Valley high tech firms. Two years ago, we began a program focused on identifying “Why do …

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