HR Strategy

Performance Appraisal, the Most Dreaded HR Process – A List of the Top 50 Problems

90% of performance appraisal processes are inadequate. –Salary.com survey In conversations with HR leaders and employees, the talent management process that suffers from the most disdain around the world is the performance appraisal. It’s one of the few processes that even the owners of the process dread. If everyone hates it, but it still gets done nearly everywhere, you might …

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Should I Hire a Robot or an Employee? HR Must Offer Integrated Solutions

Note: This is a “think piece” written to stimulate your thinking about strategic HR. The idea of having a corporate function focused on managing labor resources is one that has been around for more than two centuries (corporate functions emerged following the advent of labor unions in the late 1700s). Since then the function has gone by several names, the …

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Cross-Functional Collaboration: Discovering Its $ Value and the Genius of Google

Someone recently asked me to name an aspect of talent management that has the potential to largely impact business performance, but that is essentially ignored by most organizations. It was a genius question … most talent management leaders spend hundreds of hours trying to marginally improve existing practices, but few even attempt to identify and execute on new opportunities. My …

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The Best Firms to Build a Career in Talent Management

There are many lists that highlight great places to work. Fortune Magazine’s “100 Best Companies to Work For” andBusinessWeek’s “Best Places to Launch a Career” are two of the most compelling for general jobseekers. However, I have never come across a credible list designed specifically for those early in their career in the field of talent management. I’ve been researching and working in …

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Talent Management Lessons and Strategies From the World Series

The World Series is over and the San Francisco Giants won. Whether you are happy or upset with the outcome, you should analyze what it took for them to win and determine what talent management lessons can be learned. Major league baseball has always been a leader in measuring employee performance, developing precise measures that look at every aspect of …

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Evaluating HR Through a CEO’s Eyes

Most HR measurements miss the boat! Many HR departments say they are a “business partner,” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want answered about how their “human resources” give them a measurable …

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Agile Talent Management Is Required During Turbulent Times

Many corporate practitioners and HR consultants talk about being more strategic, but then turn around and focus on incremental improvements to strategies, models and practices decades old. When most, if not all, of the practices that form the foundation of the typical HR function today were conceived, times were different. Economic cycles have become more volatile, the nature of work …

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A Checklist for Predicting Corporate Disasters — Is Your Firm the Next BP?

Do People-Management Factors Cause Failures? In recent years, numerous scandals and disasters have demonstrated the far-reaching impact of corporate policy, and more importantly corporate practice. While firms like Enron, Bear Stearns, and “systems” best practice icon Toyota had well-documented processes, policies, and procedures, they also all engaged in management practices that led people to make bad decisions that ultimately cost …

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A Think Piece: How HR Caused Toyota to Crash

In any situation where employees fail to perform as expected, investigators must determine if the human error could have been caused by factors beyond the employee’s control. Such external factors might include actions by senior management, lack of adequate information or job training, faulty inputs to the process, or rewards that incent actions not in line with documented goals. If …

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