HR Strategy

In part 1 of this article I highlighted the many reasons why prioritizing positions, employees, and business units was necessary, and how it could dramatically increase business results. In the following sections, I will highlight the methodology and steps that HR leaders need to take in order to prioritize HR’s customers …

Why HR Must Prioritize Its Internal Customers Prioritization is one of the highest-ROI practices available to HR leaders, but unfortunately most in HR have failed to take advantage of it. It takes very little time or money to prioritize your internal customers, but the results can be dramatic. Prioritizing can …

This “think piece” is part of my series designed to expand your thinking about strategic HR. The Top 40 Problems With 360° Employee Feedback Programs Whether you design, execute, or you are merely asked to fill them out periodically, you should be interested in maximizing the effectiveness of 360s. I split the …

This “think piece” is part of a series of articles I wrote to expand your thinking about strategic HR. 360° employee feedback surveys are one of the most common HR practices, but unfortunately that popularity may have led to a degree of complacency. Whether you design, execute, or are merely …

Note: I’m writing this “think piece” as part of a series of articles designed to expand your thinking about strategic HR. HR and talent management leaders are constantly striving to become more strategic. But more often than not it seems that when they are presented with a strategic alternative that …

For years, being secretive has been the status quo in succession planning and leadership development, and few argued against the standard practice of keeping the names of high-performers secret. According to Towers Perrin, “72 % of companies do not tell employees they have been labeled as high potentials,” which means that only …

The purpose of this case study was not to say that you should copy everything Apple does, but rather to point out that with relentless execution and focus on key factors even a firm near bankruptcy can fight its way back to the top. In 13 years Apple has transformed …

Want to impress your CEO? Few CEOs wouldn’t mind having the innovation track record of Apple, so there is probably no quicker way to become an “instant hero” then by learning how Apple’s talent management practices have contributed to its success and applying those practices relevant to your organization. In …

In Part 2 of this case study on Apple’s talent management practices, I look at its approach to innovation, compensation, and benefits, careerpathing, and online recruitment (its career site). Some approaches discussed are unique to sub-factions within Apple, as would be expected in any organization of significant size. It’s also …

This past August Apple became the most valuable corporation in the world based on market capitalization, surpassing every firm in the technology industry and every other industry! As a consumer products company, its prolonged growth spurt is even more amazing because it has continued through economic times when consumers are …