Tag Archives: Metrics

Why Utilize Metrics? While researching my book "HR Metrics, The World-Class Way," I found that many HR professionals realized a need for more metrics, but lacked the vision to create them. They didn’t have criteria for where to apply metrics or a methodology to figure out which activities it even …

What Exactly Is A Metric? Metrics are measures of output or results.  While some managers use “words” to describe results, metrics require the use of numbers to more accurately “describe” output or performance. When they are correctly developed, metrics take away all doubt about what was and was not accomplished …

During a recent best practices conference covering the restaurant industry, I was given the opportunity to sit down with the leadership of some of America’s largest restaurant chains to discuss their top issues with regards to using metrics for talent management. What follows is an overview of some of the …

Don’t let CEOs read this, they might want answers! Most HR measurements miss the boat! Many HR departments say they are a “business partner” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a …

After studying hundreds of employment systems at Fortune 500 firms we have identified numerous metrics or measures that can be used to assess the impact and quality of employment systems. This checklist can be used as an audit tool or as a mechanism for identifying and continuously improving the employment …