Tag Archives: Metrics

Neuroscience and Biometrics Can Dramatically Improve Your Recruitment Messaging

Use cross-pollination to bring proven tools like biometrics into recruiting You probably don’t know it, but most of your recruiting messaging and marketing goes unread, and what is viewed actually has little measurable impact on attracting prospects. If you don’t believe that this is true at your firm, realize that biometric tools (the subject of this article) can reveal precisely …

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Do a Snapshot Assessment of Your Talent Function With These Powerful Business Impact Metrics

In a world where it’s easy to get a “snapshot assessment” of your personal physical health or your organization’s financial or IT security effectiveness, what could be more valuable than an easy-to-conduct executive level “snapshot assessment” of talent management and HR? Unfortunately I have found that most in HR are satisfied with a subjective or low-level tactical assessment, which instead …

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Strategic HR Metrics for a Global Organization

Why Utilize Metrics? While researching my book "HR Metrics, The World-Class Way," I found that many HR professionals realized a need for more metrics, but lacked the vision to create them. They didn’t have criteria for where to apply metrics or a methodology to figure out which activities it even made sense to measure. This need was a hot topic …

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Measuring the Effectiveness of Outsourcing

What Exactly Is A Metric? Metrics are measures of output or results.  While some managers use “words” to describe results, metrics require the use of numbers to more accurately “describe” output or performance. When they are correctly developed, metrics take away all doubt about what was and was not accomplished and whether the program actually met its goals.  The types …

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The Status of Metrics: A Look at Top Issues Facing Retail Organizations

During a recent best practices conference covering the restaurant industry, I was given the opportunity to sit down with the leadership of some of America’s largest restaurant chains to discuss their top issues with regards to using metrics for talent management. What follows is an overview of some of the issues that were discussed and tips that emerged. While this …

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CEO Metrics for HR (1st draft): aka – questions from hell.

Don’t let CEOs read this, they might want answers! Most HR measurements miss the boat! Many HR departments say they are a “business partner” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want answered …

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Checklist of Possible Employment “Metrics” – measures that can be used to assess the impact and quality of employment systems

After studying hundreds of employment systems at Fortune 500 firms we have identified numerous metrics or measures that can be used to assess the impact and quality of employment systems. This checklist can be used as an audit tool or as a mechanism for identifying and continuously improving the employment function. The metrics are categorized by: Quality/AccuracyQuantityTimeCustomer Satisfaction orCosts (# = Number) …

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