Articles

Becoming an “Employer of Choice”

Have a shortage of candidates? An “Employer of Choice” (EOC) like HP, for example may get as many as 1,000 resumes a day! Becoming an EOC isn’t easy but it certainly can help solve your shortage of applicants. An EOC is a conscious corporate-wide employment strategy designed to re-make a …

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The Ten Tenets of the 21st Century HR

It is a solver of business problems. It directly impacts the business, it’s products and it’s profitability.It’s primary role is to be a productivity consultant that helps managers recruit and retain the best workers and to develop and motivate all employees so they are the most productive they can be (per dollar spent) …

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Staffing – The Worst Customer Service Process in the World?

Applicants may also be customers: “Don’t call us…we’ll call you” is a phrase from customer service “hell.” This commonly used phrase is just one indication of how many employment processes are “arrogant” in their approach toward candidates. Often employment takes a “it’s my way or the highway” approach to applicants. …

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Cost Per Hire A “Better Metric” Is The Quality Of Hire

All the recent net traffic on cost per hire pushed my button so here are some thoughts on what’s wrong with it.I hear HR professionals say they want to be strategic but often their actions indicate otherwise. Take the all too commonly used “cost per hire” metric. Sure it’s used …

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The Most Effective Recruiting Tool: Employee Referral Systems

What’s the best recruiting tool? Web pages, relationship recruiting? It may come as a surprise to many that the tool which brings in the highest quality of candidate for the buck is an employee referral program. The very best firms get more than 50% of their hires from employee referrals. …

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