Tag Archives: retention

How Small Business Can Use a Higher Minimum Wage to Rethink Operations

WSJ Small Business Expert John Sullivan says that rising minimum wages can give small-business owners a chance to reassess productivity.  (Originally published in the WSJ Experts May 2, 2016 12:55 pm ET). If you’re among employers facing a higher minimum wage, instead of agonizing over rising payroll costs, consider using the wage increase as an opportunity to rethink your operations, and …

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Getting Managers To Take Action On Turnover … By Using Heat Maps And Dollar Impacts

Turnover rates are reaching record levels at many firms. But many managers aren’t paying much attention to turnover because, in the corporate world, most turnover reports are barely scanned. And even when they are read, the way that most turnover numbers are presented simply don’t drive managers to act. And that’s a huge problem because the fundamental reason why you …

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The Biggest Mistake In Employer Branding — Failing To Measure The Business Impacts Of Employer Branding

In my experience, the current state of employer branding is dismal. I have been developing employer branding solutions since before the advent of electricity it seems — back when it was called Employer of Choice. Since then, we have shifted to the term employer branding, but unfortunately, little else has changed for the better. In particular, I am continually shocked …

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How to Identify Employees Who Are at Risk of Quitting Your Small Firm

As seen in the Wall Street Journal The Experts (Dr Sullivan is a member of the panel of experts).   Retaining every employee is critical to a small business, because with a low number of employees, losing even one has an impact that even your customers will notice. Because it is difficult to find talented replacements, managers should instead focus …

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December Is the Critical Month to Recruit (and Retain) Salespeople

If you haven’t already shifted to a data-based recruiting approach, December is an ideal time to see the benefits resulting from using data to take what I call “right-time” recruiting actions. Most executives and recruiting leaders are shocked when they learn that nearly 50 percent of all employee turnover in the sales group occurs during a narrow time period around …

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A Simple Tool for Small Businesses to Retain Employees

  As seen in the Wall Street Journal The Experts (Dr Sullivan is a member of the panel of experts). When a key employee quits, it’s a gut-wrenching experience for most small-business owners. That single loss will likely result in a significant performance drop for the firm because that lost employee might represent an entire function. The drain will last …

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The Top 10 Reasons Why Rejecting ‘Job Jumpers’ Is Dumb, and a Missed Opportunity

Hiring managers and recruiters have a long history of rejecting “job jumpers.” And even today, 43 percent of employers won’t consider job jumpers, according to CareerBuilder. If you are not familiar with the term, a “job jumper” or “job hopper” is a recruiting prospect who has had short tenures with several employers. Unfortunately, it’s an antiquated concept that might have …

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Hire Like Google — Project the ‘Career Trajectory’ of Your Candidates

I frequently get asked the question “What is the one thing that recruiting functions should be systematically doing, but for some unexplained reason, it doesn’t do it?” Well, one quick answer to that question is “to project the career trajectory of potential hires.” Which simply means to assess whether a candidate, after they are hired, are likely to progress and …

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What’s Wrong With Retention Bonuses? Pretty Much Everything

In 30 years, I have yet to see a retention bonus retain, let alone motivate, anyone. – Kate D’ Camp, former VP of HR at Cisco Let’s face it: only a few people voluntarily spend any time thinking about the use of employee retention bonuses (ERBs). I wouldn’t either, except for the fact that a majority of major firms use them instead …

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