Tag Archives: candidate experience

As seen on ERE Media, November 27, 2017. Any firm in the Fortune 200 is likely rejecting half a million applicants each and every year. But unbeknownst to most recruiting leaders, their awkward and mostly unmanaged process for notifying applicants that they have been rejected is likely causing millions of dollars in damage to your firm’s product brand. This rejection …

If the customer is always king, then an applicant who is simultaneously your customer must also be treated like a king. If you recruit at a firm that has retail customers, I guarantee that you don’t know the answer to this important question: “Do you have data showing what percentage of your rejected job applicants are also your product customers?” Imagine …

As seen on Yello (March 31, 2017) by Tracy Kelly. HR industry thought leader and professor of management at San Francisco State University, Dr. John Sullivan, says the cost to candidate withdrawal is real; the lost investment is a drain on team resources. Your online application is too complicated Sullivan reports that at Fortune 500 firms, 9 out of ten …

If you think that we are years off before robots will play a major role in recruiting, rethink that notion. Despite all the recent coverage on the broad future potential of chatbots in recruiting, you might not be aware of the fact that “chatbots” (automated conversation agents) have been successfully used for over a decade in one narrow area of recruiting. That …

Areas where recruiting must change during 2015 If you are frustrated because your recruiting approaches are no longer producing great results, you will be happy to know that there is a logical reason behind it. I estimate that 90 percent of recruiting leaders and hiring managers have yet to realize that the power in the recruiting relationship, which for years …