Dr John Sullivan Talent Management Thought Leadership
As seen on Yello (March 31, 2017) by Tracy Kelly.
HR industry thought leader and professor of management at San Francisco State University, Dr. John Sullivan, says the cost to candidate withdrawal is real; the lost investment is a drain on team resources.
Your online application is too complicated
Sullivan reports that at Fortune 500 firms, 9 out of ten potential applicants drop out because they encountered a frustrating application process.
You’re missing a customer support mindset
“Treat applicants like customers and be more responsive,” Sullivan says.
Your interview experience needs improvement
“If [the candidate] had an unexciting interview or feels like they are being treated poorly because of a lack of feedback, or even a rude recruiter or disinterested hiring manager, the best will exit quickly,” Sullivan says.
Your interview experience needs improvement
“The very best candidates are being pursued by several firms, so they are likely to have one or more offers within 10 days,” Sullivan says.
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