Why HR Must Prioritize Its Internal Customers Prioritization is one of the highest-ROI practices available to HR leaders, but unfortunately most in HR have failed to take advantage of it. It takes very little time or money to prioritize your internal customers, but the results can be dramatic. Prioritizing can …

This “think piece” is part of a series of articles I wrote to expand your thinking about strategic HR. If you haven’t seen it in the news lately, there has been an uproar over the practice of secret “no-recruit” agreements between major corporations. A significant number of notable firms including …

What’s wrong with corporate job interviews? Pretty much everything. Interviews are the second most used and “flawed” tool in HR (right after performance appraisals). They are used and relied on around the world for hiring, transfers, promotions, and for selecting leaders. After studying and researching interviews for over 40 years, I find it …

Is it a good idea for firms hiring to purposely exclude the unemployed from consideration? If you missed the news last summer (June 2010) about the growth of this practice, then you might be scratching your head and thinking to yourself, ‘that’s crazy.’ However, for those that follow trends and deal with job postings …

A common question raised these days by senior HR leaders and business journalists pertains to the reality of social media empowered recruiting.  By asking if it is “real,” I presume they want to know if it is a fad or something that will dominate recruiting in five years. My answer …

You won’t read it in the newspaper, but it’s a fact that the New York Yankees were the world champions of recruiting long before they were declared the world champions of Major League Baseball. The Yankees are perennial winners (many call them a dynasty) not because of their superior equipment, …

A “thank you note” from a grateful new hire… I just wanted you to know that you are my hero! The Christmas season is an ideal time for me as a new employee to say thanks to the people who helped me get this new job in this competitive job …

Thought-provoking question #1 — Is it true that on the corporate “power scale,” recruiting falls well below where it deserves to be? My basic premise is that when it comes to power and recognition, the recruiting function should be one of the most important business functions, ranked right up there …

This is one of a series of what I call “think-pieces.” Instead of casual reading, these articles are intended to stimulate some in-depth thinking and to pose some strategic questions that recruiting leaders should ponder. The questions raised here are, at least in part, designed to make you uncomfortable” with …

It’s hard to argue against the fact that 2009 has been a rough year for corporate recruiters. Budgets have been slashed, training has been all but eliminated, and even with reduced recruiting activity, requisition loads are still onerous. Not everyone celebrates Christmas, but as it falls at the end of …