Articles

No process that involves humans produces perfect results. Even hospitals, with all the quality control systems they implement, still have a measurable failure rate. So it’s no surprise that the traditional selection process that most managers use for selecting and assessing which candidates to hire is no exception. What is …

As the earliest proponent of speed of hire, I am pleased that so many managers and recruiters have come to the realization that reducing the time that it takes to hire someone is critical if you want to 1) get currently employed top performers and 2) minimize the “damages” that …

As authors and corporate advisors, it is rare that a week goes by without someone asking us about which firms we think are breaking new ground and establishing soon-to-be-talked-about best practices. Since we both like to tell stories, we are always searching for success stories that we can highlight in …

I am certainly no eternal optimist about the economy. But I did undergo a great deal of education in economics prior to receiving my Ph.D. This education taught me a great deal about the economic phenomenon called “precursors” or “leading indicators” that alert you to other impending economic events on …

Several articles of late have mentioned how analysts and thought leaders are predicting that, as the economy in the Untied States begins to recover at an increased pace, voluntary turnover among many U.S. corporations will skyrocket. Some analysts are predicting involuntary turnover rates as low as 20%, while others peg …

During a recent best practices conference covering the restaurant industry, I was given the opportunity to sit down with the leadership of some of America’s largest restaurant chains to discuss their top issues with regards to using metrics for talent management. What follows is an overview of some of the …

Whether you are a recruiting manager who is responsible for assessing your recruiters or just an individual recruiter who’s interested in how well you are doing, you need a scorecard before you can accurately assess effectiveness. Unfortunately, I have found through my work with corporations that over 90% make little …

Recruiting managers frequently ask me, “What are the smartest things that I can do to dramatically improve recruiting ó when I have no budget?” Fortunately, it’s an easy question to answer. After first focusing on employee referrals and then developing recruiting metrics, the next smartest thing any recruiting manager or …

I am frequently asked about the use of large job boards as a recruiting source for finding top performers. My answer is always quick and to the point: Don’t use them! Most advanced recruiters smile and quickly agree, while others question my sanity. But the main difference between the supporters …

When the economy turns around next year, retention will almost instantly go from being a non-issue to a major issue. But because most HR departments currently miss the boat when it comes to measuring and reporting turnover, they are likely to compound the increased turnover problem by underreporting turnover and …