HR Metrics & Analytics

Develop An Employment Dashboard And Index

You can’t improve what you don’t measure, so metrics are a crucial element of great recruiting. I recommend three basic approaches to employment metrics. The first is a “dashboard” (like a car dashboard), which is so named because it allows you to continually monitor all of the vital elements in a successful employment function. The second approach is an employment …

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How To Measure The Quality Of Your Applicants (Before You Hire Them)

Managers are continually asking for a higher quality of candidate, while recruiters tend to focus on the cost or the speed of the hire. The quality of the applicant is clearly the superior factor. There are many ways to measure the quality of the applicants (before you hire them). Some of them include: They get at least one counter offer. If …

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Predicting Who Is About To Quit

I am continually surprised at managers who are surprised when one of their own top people quits. Identifying who is likely to leave is relatively easy-if you are aggressive and think ahead. Some firms have reached as high as 75% accuracy in predicting who is likely to leave. With a planned strategy you can easily predict who is at risk …

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Test Your Systems…You Might Not Hire Back Your Own Employees!

Most employment selection systems are so bad that if you submitted the resumes of your own firm’s top performers, they probably wouldn’t get re-hired. It’s not as unusual as you might think. Most selection systems fail to track their own effectiveness. Now before you get nervous, be aware that checking selection systems does not require a complicated validation procedure. Here …

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Why People Accept And Quit A Job Made Simple: It’s Just Market Research

The two hottest issues in the Silicon Valley are the attraction and retention of top talent. I am often asked by very tired recruiters “what is the secret to getting them to say “yes” and in “keeping them” so I can get off of this “recruit, lose, and recruit again” cycle? The answer is easier than you think and it …

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Instead Of The Cost Of Hire?Measure The Cost Of A Bad Hire

If your company has a turnover of 20% per year and all of your new hires are mediocre, it will only take 5 years for all of your entire workforce to be mediocre. The cost of a “bad hire” for a software engineer can exceed a million dollars, for a CEO it could be as much as $1.4 Billion (Ask …

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CEO Metrics for HR (1st draft): aka – questions from hell.

Don’t let CEOs read this, they might want answers! Most HR measurements miss the boat! Many HR departments say they are a “business partner” but few can provide any real evidence that they are having a strategic business impact. After years of studying CEO expectations of HR I’ve compiled a list of the kind of questions CEO’s might want answered …

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Checklist of Possible Employment “Metrics” – measures that can be used to assess the impact and quality of employment systems

After studying hundreds of employment systems at Fortune 500 firms we have identified numerous metrics or measures that can be used to assess the impact and quality of employment systems. This checklist can be used as an audit tool or as a mechanism for identifying and continuously improving the employment function. The metrics are categorized by: Quality/AccuracyQuantityTimeCustomer Satisfaction orCosts (# = Number) …

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