HR Metrics & Analytics

Almost every manager, when asked, readily agrees that weak employees underperform average employees by a significant amount. We certainly know from sports teams, where performance is easily measured, that there is a huge performance differential (often double or triple) between the below average, average, and top performers in the same …

Every leader wants to know what is the “next big thing” in talent management? Well in my book, it is the forward-looking talent management approach known as predictive analytics. If you are unfamiliar with the term, predictive analytics are simply a set of decision-making metrics or statistics that alert or …

If you’re going to measure and perhaps reward individual hiring managers for excellence, you will need to work with a sample of them to determine which output metrics are strategic, effective, and easy to measure. Here are 23 possible scorecard measures as a starting point for that discussion. Note: the …

Few in the corporate world would argue against the fact that the actions of hiring managers have a significant impact on hiring. In fact, I estimate their impact to be over 50 percent (with recruiters and the corporate employer brand covering the remaining impacts). But unfortunately, I estimate that less …

How to develop a recruiter scorecard for assessing individual corporate recruiter performance Champions insist that you keep score. If you understand that concept, you will ensure that in addition to function-wide metrics, you will supplement them with a scorecard for assessing the performance of each individual recruiter. Everyone knows that …

Sample recruiter scorecards  Champions insist that you keep score. If you understand that concept, you shouldn’t be surprised that one of the best ways to separate champion recruiters from weak ones is to bring up the topic of assessing individual recruiter performance. The worst corporate recruiters and way too many …

Top performers have an incredibly high ROI Articles from academics don’t always provide practical lessons, but there have been two recent ones that everyone in talent management should pay attention to. The results of the first one focus on the output differential produced by top performers. This study published in February …

One of the most frustrating elements of recruiting occurs when after weeks of hard work, you have found an excellent candidate who is excited but you can’t get past the last sticking point: the appropriate starting salary. The candidate naturally wants more, but the company is often reluctant to offer …

Whether you follow politics or not, there are many important lessons that leaders in talent management and HR can learn from the recent presidential election. Before you dismiss the relevance of this learning opportunity out of hand, spend a few minutes to consider the following lessons from the election that …

I nominate the calculating of “cost per hire” as the single most pointless and damaging exercise in recruiting. Even though the cost per hire metric is widely used, that certainly doesn’t mean that it adds value, and it may in fact actually hurt the recruiting function. Years ago when I …