A common question raised these days by senior HR leaders and business journalists pertains to the reality of social media empowered recruiting.  By asking if it is “real,” I presume they want to know if it is a fad or something that will dominate recruiting in five years. My answer …

Include an executive summary — if you must push out a lot of information, keep in mind that like you, busy executives don’t have the time to read an entire report, so be sure to include an executive summary highlighting the problems or opportunities that your metrics point out. Continue …

The Top 20 Employee Referral Program Performance Degraders Loss of a program manager — losing or failing to replace a program manager charged with championing the program and keeping it active can lead to disastrous consequences even for a short period of time. Solution: a resource, hold them accountable, empower …

I have a suggestion for you . . . dedicate your summer to re-building your employee referral program. Now is an ideal time to invest in program design and rejuvenation, as in most cases, chaos surrounding the new year and year end is a fading memory and distant nightmare. It’s …

Do People-Management Factors Cause Failures? In recent years, numerous scandals and disasters have demonstrated the far-reaching impact of corporate policy, and more importantly corporate practice. While firms like Enron, Bear Stearns, and “systems” best practice icon Toyota had well-documented processes, policies, and procedures, they also all engaged in management practices …

Links to: Part One | Part Two “SHAREHOLDER ALIGNED” PERFORMANCE CULTURE PRINCIPLES GUIDING THE FUTURE OF HR Having looked at the purpose and the service delivery model for the HR function of the future, the next phase in redesigning HR from the shareholders perspective is to establish a set of …

Winner — Ernst & Young As one of the “big four,” Ernst & Young’s thirst for new talent to fill the ranks of its professional service workforce is unending. Despite noticeable economic impacts on their business, Ernst & Young invested as usual, hiring 2,700 new graduates from over 300 of …

You won’t read it in the newspaper, but it’s a fact that the New York Yankees were the world champions of recruiting long before they were declared the world champions of Major League Baseball. The Yankees are perennial winners (many call them a dynasty) not because of their superior equipment, …

Business Case Step #1: Identify the Potential Benefits of Social Network Recruiting Provide targeted executives with a list of potential benefits and then simply have them select the ones that (if proven) would be compelling enough to positively influence their decision. Have them eliminate benefits that, whether true or not, …

It’s Time to Face the Numbers and Facts… Almost any senior executive would be alarmed upon learning that users were dissatisfied, failure rates approached 50%, and a significant percentage of your customers regretted their decisions. Obviously, if the numbers listed above came from an important profit-impact function (supply chain, finance, …