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This is the first of a two part series on how to “close the sale” after a world class recruiting effort. SALES REPS KNOW IT – FIRST IMPRESSIONS ARE EVERYTHING! HR professionals need to know it also. Many corporations miss an opportunity to make a great first impression and to …

FIRST STEPS IN BECOMING AN EMPLOYER OF CHOICE (EOC) Do a preliminary survey of top management to identify possible support or resistance.   Do a benchmark study of current EOC firms that you wish to emulate. Place special focus on firms that have “recently” begun/successfully completed the transition to an …

Have a shortage of candidates? An “Employer of Choice” (EOC) like HP, for example may get as many as 1,000 resumes a day! Becoming an EOC isn’t easy but it certainly can help solve your shortage of applicants. An EOC is a conscious corporate-wide employment strategy designed to re-make a …

In these times of low unemployment, recruiters are constantly on the lookout for the best talent to fill open positions. We put tremendous resources into external sourcing and recruiting, but most of the time we fail to actively seek out some of the best candidates in the world-those that are …

This is a list of employment practices a recruiter might consider as you attempt to move into 21st century HR: Do a survey of all hires and ask them why they accepted the job (and what were their concerns). Do a survey of all rejected offers and find out what …

Most interview strategies were developed long before the “Internet” age when the speed of change in business was rather slow. However, if your business is in a rapidly-changing environment, you will need new tools that can tell you more about the future possibilities of a candidate than what they did …

Who… Places newspaper ads to get people’s attention and to bring in potential clients?   Holds events and goes to “shows” to attract people? Has the responsibility to build the company image and to attract future customers? Uses the web to find “potential new contacts/customers”?

Applicants may also be customers: “Don’t call us…we’ll call you” is a phrase from customer service “hell.” This commonly used phrase is just one indication of how many employment processes are “arrogant” in their approach toward candidates. Often employment takes a “it’s my way or the highway” approach to applicants. …

Many recruiters get it all wrong! They put major effort into finding great candidates but they almost universally leave out one of the most important aspects of any business deal… they fail to check to see if the customer is satisfied and if the product “works” after the “sale”! I …