Retention

There are many opinions about what is the “ideal” turnover rate. Here is how a CEO might look at it. Voluntary turnover should be zero for the top 10% of our best performers.Turnover should be 100% for the bottom 10% (our Worst performers).Voluntary turnover should be zero for the key jobs and key competencies …

Chances are if you only include these limiting factors (e.g. recruiting time, HR's time to review resumes, training, benefits, etc.) you will underestimate turnover costs dramatically!

People often lie in exit interviews about why they are leaving. Managers should, of course, know in advance who is leaving and why. A comprehensive list like this is of little value unless you use it as a guide to gather your own information as to why YOUR workers are …

I was speaking at an International Institute for Research seminar last week (they are great people) and my Retention Tool kit got a good response. Here it is in checklist form. Retention “ToolKit” 63 Retention Tools And Tips You Can Use Tomorrow Measure and reward managers (teams) for attracting, developing …

Expect to find a significant difference in the answers you get from post-exit interviews/questionnaires (as opposed to traditional exit interviews) because: Individuals are less emotional 6 months later.They have had time to reflect and compare “us”to their new situation.And they no longer have the need for a “good”reference from their …