Staffing Department: Service Level Agreement
- Utilize the Manager Self Service (“MSS”) portal for all staffing resume reviews, request and applicant processing.
- Work with the recruiter to develop an effective online pre-screen questionnaire, screening processes, and interview strategy.
- Post job within 48 hours of receiving approved job
- Major job postings
- Industry-specific postings (niche)
- Employee Referral Program
- Mine all sources and push top candidates to the manager through MSS within 7 days:
- Employee development program
- Valero applicant database
- Internet through relevancy search, crawling system
- Candidate pipeline database from targeted branding programs
- Review and push top candidates twice weekly to the manager through MSS until the position is not open.
- Respond to and take action upon all manager requests coming through the MSS system within 48 hours.
- Develop and extend an offer within 72 hours of manager request.