Quoted in the WSJ article –
Didn’t Get the Job? You’ll Never Know Why
Companies’ job-application software could provide another source of feedback, albeit automated, suggests John Sullivan, a management professor at San Francisco State University.
These applicant-tracking systems, which are used by almost every large employer, score candidates based on rough measures like the number of keyword matches between a job description and a résumé. Employers could theoretically send candidates their scores, says Mr. Sullivan.
“If you scored 90 out of 100, you might apply again later. But if you scored a 20, you know you applied for the wrong job,” he said. So far, none of the companies for which he has recommended this, have adopted it. They fear it will generate additional questions from applicants or reveal too much about the keyword-matching process, he says.