I am continually surprised at managers who are surprised when one of their own top people quits. Identifying who is likely to leave is relatively easy-if you are aggressive and think ahead. Some firms have reached as high as 75% accuracy in predicting who is likely to leave. With a …

Retail recruiting is different than most recruiting because the potential “prospects” have a varied background and can number in the hundreds of thousands. But on the other hand, because prospects are generally very visible (if they are currently working), they are easier to assess and communicate with. Here are some …

Many recruiters look at what they do in an extremely narrow perspective. One glaring example of this is the failure of most recruiters to realize that a key element of their success is based on how well they gather “competitive intelligence!”

There is an ongoing debate among employment managers as to whether it is better to give preference to internal candidates before looking externally to fill vacancy. Older, more established firms traditionally give preferences to internal candidates while fast-growing and more innovative firms tend to focus more on external hires. Although …