Whitepapers

Proving Things Work in Business – It’s Not That Hard

Start out by … Realizing most business managers didn’t get to where they are on “feelings and thinking.” They are numbers people. If you provide them with “ideas” without proof that your ideas will produce measurable results, they will not listen to you. Although they might say they are risk takers (actions speak louder than words) they want to take …

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HR IS A PROFIT CENTER, AND HERE’S HOW TO PROVE IT

Focusing on Cost Containment is Less Strategic than Driving Revenue Growth For the past decade, the human resource function has operated under the myopic focus that process efficiency was the most critical deliverable in the enterprise.  While this misguided focus can be partially attributed to external pressure from the finance function and the budgeting process, such pressure can in most …

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Did HR Cause The Downfall of Enron?*

I’m still not buying into HR taking responsibility! Now before you dismiss this notion take a step back and think. Did Enron fail because of bad equipment, actions by the competitors or a collapse in the financial markets or the economy? The answer, of course, is no. Did the collapse come from: A one time slip in judgment A few …

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HR NEEDS TO FINALLY TAKE RESPONSIBILITY FOR PEOPLE MANAGEMENT RESULTS… AND STOP THE EXCUSES

Being Strategic Means Taking Ownership And Being Accountable Almost by definition, strategic people assume responsibility for getting things done and for producing results.  For example, CFO's assume responsibility for financial systems, CIO’s for information and computing systems and the head of retail operations for producing retail sales results.  Individuals in HR claim that they are "strategic partners" but for some …

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Metrics — The Future of HR

In addition, the increased access to the Internet coupled with better hardware and software means that metrics can be calculated almost instantly and reported to almost anyone at minimal costs.  Fields that used to rely on intuition such as marketing, purchasing (now known as supply chain) and manufacturing have made this shift toward the use of metrics in everything they …

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