Serving is skilled labor – by Gavin Jenkins

Written by Gavin Jenkins on 03/21/2019. You can read the full article here.

Jokes aside, service industry professionals should finesse their resumes when switching careers, according to John Sullivan, a human resources expert who Fast Company called “The Michael Jordan of hiring.” 

“Servers and bartenders should describe their accomplishments, not their duties,” Sullivan said. “No one makes drinks. You produced and sold a product. Cash registers are incredible machines today. Say you’re a self-learner. You learned a new technology. You learned a new sales approach. No one’s overlooking the service industry, but the service industry might not be speaking the right language.”

You can read the full article here.

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About Dr John Sullivan

Dr John Sullivan is an internationally known HR thought-leader from the Silicon Valley who specializes in providing bold and high business impact; strategic Talent Management solutions to large corporations.

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