Recruiting in Europe, Part 1

Turkey Already a Prime Destination for Leading Firms

Most people around the world know that there is a country named Turkey, but few know much about it. However, if you were to take a college student from Ohio and plop them down on the streets of Istanbul, a lot would look familiar. Starbucks is packed, McDonald's and Burger King are at war, and tucked between them in buildings several hundred years old are recognizable firms like Intel, Cisco Systems, Citigroup, Deloitte, and countless others.

Intel entered Turkey in 1997, and has been working with the universities there to strengthen programs in electrical engineering and computer science, programs that will help grow Turkey's high tech workforce well beyond its current four million. This might explain why just two weeks ago Gretchen's JobsBlog at Microsoft brought to our attention that a Microsoft international recruiter (talent scout), Priya, would be combing the winding streets of Istanbul in late April in search of talented software design and test engineers.

Reasons to Consider Turkey

Here are some reasons your firm should consider recruiting talent in Turkey:

  • Located both in Europe and Asia. Turkey is a unique country, in that it is physically located both in Europe and in Asia. Because it straddles the border between the two continents, individuals living in Turkey are quite familiar with business practices in both Europe and Asia.
  • Long history of trade. Turkey in general — and Istanbul in particular — have been trading on a global basis for more than 1,500 years. More than any other people, aside perhaps from the Chinese or the Dutch, the people in Turkey understand the need for global trade and are well-versed in all aspects of it. As a terminus of the old "Orient Express" and the only land mass between the Black and Aegean Seas, Turkey has long been a major port of call for Asia, Europe, and North Africa.
  • They speak English. Like many European nations, it is expected that professional Turks learn a multitude of languages, one of which must be the global language of business, English. My team just returned from a week in Turkey where I presented at a conference attended by nearly 1,700 business and HR leaders, most of whom spoke fluent English.
  • Good education. In 1992, Columbia University evaluated the educational system of Turkey, a system that has been evolving since roughly 2000 B.C.! They found that this country, almost exactly the size of Texas, had 54 universities, 64 general high schools, 174 professional high schools and 211 specialty institutes.
  • A booming economy. Turkey has long been a nation struggling with economic instability, but since major economic reforms were instituted in 2000-01, Turkey has undergone modest economic growth year after year. Current projections by Deutsche Bank predict real GDP growth of nearly 4%. With accession to the EU, the trend toward economic stability is likely to continue.
  • Joining the EU. Turkey began negotiations to enter the European Union in 2005. Accession to the EU will undoubtedly spur economic growth and significantly reduce existing barriers to trade. While Turkey is already very "westernized," joining the EU will force Turkey to become "more European" than it is already. If all goes well and Turkey does ratify an agreement to join the EU, they will join as one of the poorest nations per capita in the EU, making Turkish labor a prized commodity.

How to Begin Recruiting In Turkey

Like most industrialized nations, Turkey has embraced recruiting in the electronic age, and is home to more than 100 general and niche job boards (if you need a list or doubt our math, see this list).

However, like in the U.S. and the UK, job boards are not always the channel that produces quality hires. The Turks take integrity seriously and have a work ethic that far outpaces many European nations, creating a situation that is perfect for referral programs. Add to that a culture that cherishes social interaction and employee referral becomes a no brainer.

Another sourcing channel that can leverage these cultural elements is event recruiting. Turkey hosts a number of professional and trade events each year and is also a prime meeting location for companies holding EMEA (Europe, the Middle East, and Asia) summits. Because Turkish professionals take relationships seriously and dedicate time to share in conversation with friends and colleagues over tea or Turkish coffee (most drink tea despite the fact that Turkey is famous for coffee), recruiting through channels that leverage social networks is essential.

If you've ever been to Turkey or plan to go, you will undoubtedly agree that the Turkish people are outgoing and incredibly industrious. While labor costs are significantly lower when compared to France, Germany, Holland and Italy, the enthusiasm and willingness to learn of the Turks, is in my experience, second only to India.

If you've recruited in Europe or Asia before, the process is not much different in Turkey. The obvious place to begin is by talking to your current employees and agencies that have contacts or relationships with people in Turkey. If you don't have any employees or contacts with ties to Turkey, consider finding out if any of your local universities have an exchange program with universities in Turkey, as visiting students and faculty can provide a wealth of information about how professionals really find jobs (as opposed to what commercial services may sell you!).

It's also wise, if your budget allows, to attend a few professional events there to learn what vendors local professionals gravitate towards and to network with Turkish peers face-to-face. Management Centre Turkey, for example, is a network affiliate of the American Management Association that sponsors numerous professional events in Turkey. Their business model is one that focuses on alliances and is a great place to get started.

Who to Recruit

Turkey's educational system produces millions of multi-lingual knowledge workers each year, with high concentrations in computer science, business services, and hospitality. It has become a prime location to operate multi-lingual call and customer service centers serving both the EMEA region and the Americas. As a long time trading capital, it is also home to millions of professionals skilled in import/export and transportation/logistics. Outside the major cities, one can find millions of workers skilled in agricultural trades.

The Turks are used to dealing with business professionals of numerous nationalities and have a proven ability to work well with diverse teams. Management hierarchies in Turkey are more similar to those found in Asia than Europe, so Turkish managers are used to managing down with little bottom up communication, but many firms have found this trait easy to overcome. International firms might also look to hire Turks into liaison type roles. I say this because Turkey is unique in that it is populated almost entirely by Muslim's who have embraced Western civilization. Turkey is not East versus West, but rather East meets West.

Conclusion

You can be a follower and launch recruiting operations along with thousands of other firms in the current "fad" country, or you can be a leader forging new trends in "soon-to-be-fad" countries. One option leads to lots of competition, the other to higher ROI. Dollar for dollar, pound for pound, recruiting operations in emerging countries like Turkey, Vietnam, Peru, and Poland are relatively safe bets.

If you're a large corporation, and you are still unsure about the quality of the recruits in Turkey, start by searching your own employee database to find individuals that came from Turkey. Next track their record to see if they haven't performed above average in your organization as a simple test to see if Turkey is a country you should target. The time is now to build your recruiting database before everyone else finds out about Turkey and before they enter the EU. Good hunting!

About Dr John Sullivan

Dr John Sullivan is an internationally known HR thought-leader from the Silicon Valley who specializes in providing bold and high business impact; strategic Talent Management solutions to large corporations.

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