Basic Characteristics of Excellent Programs In order to gather the “right” metrics about a referral program, you need to know upfront what the critical design elements are that turn good referral programs into great ones. Next, you need to have metrics that cover each of these critical areas if you …

Recruiting Leader of the Year, Best Use of Metrics, and Best Recruiting Process: Dan Hilbert, Valero Energy What Dan Hilbert and his team at Valero Energy have accomplished will forever change the strategic options that recruiting directors must consider. They have developed what may be the world's most strategic staffing …

Steps in Building a World-Class Boomerang/Alumni Program There is no standard format for a corporate alumni program, but there are a number of essential steps that you should consider when implementing a program if you intend on being successful. They include: Program Start-up Steps Assign an individual or team to …

Next Practice Development Is More Common in Other Business Functions Next practice development isn't about making something more efficient; instead, it is about a fundamental transformation of the core business activity. For example, Apple has long been a participant in the computer industry, in which the core best practices are …

You might disagree with me about exactly when the next hiring boom is coming ó but there can be no doubt about the fact that it is most certainly coming. At some point soon, the economy will turn around and large scale hiring will begin again. The real question to …

Most recruiting departments currently get by with a minimal use of metrics ó and the metrics that they do utilize are insignificant from the strategic standpoint. But as time passes, most VPs of HR will no longer tolerate such silly metrics as cost per hire, interviews per offer, and the …

HR, as a profession, changes at the speed of a rock. It’s no secret that HR practitioners tenaciously cling to the status quo. Recruiting, as a part of HR, does change a little faster it’s true, but most of that change in recent years has been as a result of …

Anyone can call themselves a recruiter. There are no university degrees in recruiting, no laws that require you to pass a test or be certified like those required to become an accountant or lawyer. All it takes is a job title and a business card. To compound the problem, most …

Twice a year, corporate recruiting leaders from around the world converge for several days of learning, sharing, networking, and good times at the ER Expo conference. As usual, I was at the most recent ER Expo, which took place on March 15 and 16 in San Diego. While the program …

Whether you are a recruiting manager who is responsible for assessing your recruiters or just an individual recruiter who’s interested in how well you are doing, you need a scorecard before you can accurately assess effectiveness. Unfortunately, I have found through my work with corporations that over 90% make little …